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This puffer is amazing. Lightweight and durable - the perfect wardrobe staple!
We placed an order for company caps with our custom embroidered logo, and the team at Custom by ORTC was incredibly helpful, providing speedy service. We are thrilled with the final product and look forward to purchasing more items in the near future.
We are here to help!
With over four years of experience, Custom by ORTC has become proficient in creating high quality products for a range of businesses and organisations. To assist you, we have compiled a list of the most frequently asked questions.
Do you accept small orders?
Yes we sure do!
Our minimum on hand stock is 8 units. To see the items we stock on hand, please see the range here
Our minimums for customised items start at 80-100 units. For more information on our customised service, please go to Made To Order
How long will orders take?
If the order is utilising on hand stock, the turn around time will be approximately 2-3 weeks from order placed & Confirmed.
For Made To Order items the time line can be anywhere from 5-8 weeks.
What does MOQ mean?
MOQ means Minimum Order Quantity. Usually when using this term, it relates to the minimum order quantity for each style/colour of a garment.
Do you offer design services?
We certainly do. Simple designs and mockups are all included in the service. However, if you are looking for a more bespoke design service or logo adjustments this will be an additional hourly cost. Contact us here to get designing.
